Customer Service

I've always thought that there should be one customer service organization that you could call if you had really bad customer service... 1-800-CUS-TMER or something and say, "hey - I've had some really bad customer service at the ____ store" - and the customer service gurus would send someone out to take care of it right away.  I hate bad customer service... I hate when you go into a store and no one pays any attention to you.  I don't want to be followed, or accosted.  I just want to be acknowledged and asked if I need help.  If you can help then, great.  But - if I need help later, I want to be able to find you.  Now - with that all said - I just have to complement Eat Sleep Knit on their fantastic customer service.  I placed an order today for some yarn (I know - I don't NEED anymore!!!)  but I placed the order about an hour ago - and it has already shipped.  Already Shipped!!!!  How amazing is that.  And they don't charge an inflated price to ship it.  This is my first experience with them - and it's starting out on a great foot!  Thank you Eat Sleep Knit!  I look forward to many years of yarny experience with you!

Just a quick thought for today!

Lisa